These Terms and Conditions of Sale and Purchase ("Terms") set forth the terms and conditions on which you are permitted to purchase ACIelearning.org online courses, goods and services from Elsevier Inc. through its web site at http://www.ACIelearning.org. If you submit an order for any item advertised for sale on this Site, this shall be taken to constitute acceptance by you of these Terms.

If you wish to purchase any of the goods or services for sale on this Site, you must submit a completed order form. You will be required to select your goods or services for purchase and complete your delivery and payment details. Once these have been completed, you will have a further chance to check (and correct if necessary) these details prior to submission of your order.

If we agree to accept your order, you will be sent an email giving you an order reference ("Email Confirmation") and you should print out the page containing this and your other order details for your future reference. Once we have sent this Email Confirmation, you will not be able to amend or cancel your order (subject to your right of withdrawal as described below) or access your original order form. You will though be able to access and download these Terms.

We may correct any error in any unconfirmed order, sales literature or other document or information issued by us or placed on this Site without any liability.

At this time, English is the only language offered by this Site for the order process.

Where you purchase items from this Site for personal use and not for resale:

(i) You have the right to withdraw from the purchase from the date on which we send you our Email Confirmation until seven (7) working days after the day you receive your order by giving us written notice of withdrawal by e-mail.
(ii) You will be responsible for and will pay the cost of returning the items to us by the same method as it was delivered. The items will be returned at your risk.

However you cannot withdraw the order where the items that you wish to return are audio, video or computer software products that have been removed from the sealed package in which they were delivered or are electronic books or articles that cannot, by reason of their nature, be returned.

The price of items shall be that quoted on this Site on the date you place your order, subject to any inadvertent pricing errors. While we make every effort to ensure that prices quoted on the Site are accurate, if there has been an inadvertent error, the correct price will be stated in the Email Confirmation and you will have the opportunity to withdraw from the order at that stage if the correct price is higher than that quoted and you are not happy with that higher price.

Payment shall be made by credit card or debit card on the date we accept your order.

The items will be delivered to the address stated in your order, but the time and method will be at our discretion, unless otherwise specified and accepted as part of the order. Time for delivery shall not be of the essence.

If the items delivered to you do not include all of the items that you ordered in any particular order or include incorrect items, you must inform us in writing as soon as possible. In any event, our liability is limited to the price of the items not delivered or the cost of replacing such items.

Where any goods or services are sold on this Site to persons dealing as a consumer, your statutory rights are not affected by these Terms and Conditions. Furthermore, nothing in these Terms and Conditions shall exclude or limit our liability arising by virtue of consumer protection legislation, or our liability for fraud or for death or personal injury caused by our negligence, or any other liability to the extent that we cannot so exclude or limit such liability as a matter of law.

If you have any questions or comments regarding these Terms or your order, please contact our Customer Services Department at: S&Tonlinecourses@elsevier.com

If at any time you believe that we have not adhered to these Terms or you have a complaint regarding the way your order is being handled, please contact our Customer Services Department on S&Tonlinecourses@elsevier.com. Disputes under these Terms will be resolved by our Customer Services Department, which will use commercially reasonable efforts to promptly investigate and, if necessary, to correct any problem.

In the event of any inconsistency between these Terms and the Terms and Conditions of the Site, these Terms shall prevail.